Please read these terms carefully before using AssistCare's services and platform.
By accessing or using AssistCare, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.
Welcome to AssistCare. These Terms of Service ("Terms") govern your access to and use of AssistCare's website, applications, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.
AssistCare provides a comprehensive home health care management platform designed to help healthcare organizations streamline operations, manage patient care, and ensure regulatory compliance.
We reserve the right to modify, suspend, or discontinue any part of our Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.
To access certain features of our Services, you must create an account. When creating an account, you agree to:
You are responsible for maintaining the security of your account credentials. AssistCare will not be liable for any loss or damage arising from your failure to protect your account information.
You must be at least 18 years old to create an account and use our Services. By creating an account, you represent that you meet this age requirement.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree NOT to:
We reserve the right to investigate and take appropriate legal action against anyone who violates this provision, including removing content, suspending or terminating accounts, and reporting to law enforcement.
The Services and all content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio, video, software, and code) are owned by AssistCare, its licensors, or other providers and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes.
You retain ownership of any content you submit, post, or display through our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content solely for the purpose of providing our Services.
Certain features of our Services require a paid subscription. By subscribing, you agree to pay all applicable fees as described on our pricing page or in your service agreement.
Subscription fees are generally non-refundable. However, if you cancel within the first 30 days of your initial subscription, you may be eligible for a prorated refund. Please contact our support team for assistance.
You may terminate your account at any time by contacting our support team or using the account settings in our platform. Upon termination, your right to use the Services will immediately cease.
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including:
Upon termination, you will have a limited period (typically 30 days) to export your data. After this period, we may delete your data in accordance with our data retention policies.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, AssistCare disclaims all warranties, including but not limited to:
Medical Disclaimer: AssistCare is a management tool and does not provide medical advice, diagnosis, or treatment. Healthcare decisions should always be made by qualified healthcare professionals.
To the maximum extent permitted by applicable law, in no event shall AssistCare, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
Our total liability for any claims arising from or related to these Terms or the Services shall not exceed the greater of (a) the amount you paid us in the twelve (12) months preceding the claim, or (b) one hundred dollars ($100).
You agree to defend, indemnify, and hold harmless AssistCare and its affiliates, officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including attorney's fees) arising from:
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions.
Any dispute arising from these Terms or your use of the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
We reserve the right to modify these Terms at any time. When we make material changes, we will:
Your continued use of the Services after any changes indicates your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services and terminate your account.
If you have any questions about these Terms of Service, please contact us:
Our legal team is available to answer any questions about these Terms.
Email: legal@assistcare.com
Phone: 1-800-123-4567
Address: 123 Healthcare Ave, Suite 500, New York, NY 10001